MC 2023 release notes

Check out all the features and bug fixes included in MC v2023 releases.

ClosedAccruent MC v2023.13 Release Notes

We're delivering this automatic upgrade on December 13, 2023, with the following highlights:

  • Grid view export: Easily configure and capture lists by exporting data directly from the Grid view

  • Grid view improvements: Use the Grid view to its full potential with our improvements to filter saving and inventory data accuracy

  • Type-ahead: Speed up your data input with the ability to choose from up to 10 partial matches as you begin entering a value into a type-ahead field

Export from Grid view

MC-14401, 14402, 14297

You can now export data to Excel or CSV directly from the Grid view in any module where the Grid view is present. Grid's versatility, combined with this export capability, offers an easy way to create lists from applicable modules and capture the data for all uses of Excel and CSV.

Type ahead

MC-14408

Type-ahead fields in MC now display up to 10 partial matches to choose from as you begin typing a value into the field, optimizing type-ahead functionality and making your data input faster and more accurate.

Login page and URL updates

As part of updating to Central Authentication v3 (CAV3) as a security enhancement, we split out the MC Express login page (now express.maintenanceconnection.com) from the Main Application (MRO) login page (now app.maintenanceconnection.com). The old URL (login.maintenanceconnection.com) prompts you to sign in to the new URLs, but please update bookmarks to the new URLs for ease-of-use.

These updates went live with the release of Accruent MC v2023.12 in November, 2023.

Improvements and issues fixed

Component Summary Reference #
Assets, Meter Rolldown Meter information on asset records now hides all fields related to meter rolldown when you have hidden the options via the Forms Manager. MC-14518
Grid View Filters you've configured in the Grid view no longer reset after clicking a button at the bottom of the page (such as assigning selected work orders). MC-14300
Grid View, Parts The Parts column in the Grid view now accurately shows the parts associated with the row/record. MC-14299
Labor When work orders are associated with a customer, the customer labor rate now overrides the charge rate set for the assigned labor resource, as intended. MC-14660
Latitude/Longitude, API Assets created or updated via the API now show the correct latitude/longitude in the UI. Previously, the coordinates rounded to only two decimal places, making them inaccurate. MC-14519
MC Express A technician signing into MC Express now consumes a limited license only, as intended. Previously, it consumed a limited license and a full user license. MC-14999
Order Parts Using Order Parts to automatically build purchase orders for inventory that has reached it reorder point now properly converts issue units to order units, when the two are different. For example, Order Parts no longer issues an order for 50 cases (order unit) of a part when 50 individual parts (issue unit) are needed. MC-12608
Session Manager Users with proper access group rights can now use the Session Manager to end one of their live sessions, as intended (when they are running multiple sessions and all licenses are in use). MC-14992
Technician Work Center When a member's available application is set to the Technician Work Center (TWC), they can now sign into the Service Requester as well as TWC. MC-14993
Transfer Inventory Parts with an ID containing a pound sign (#) now transfer as intended via the Transfer Inventory feature. You can also now transfer inventory to a non-default bin using the tool, as intended. MC-13889
Work Order Report All images attached to a work order now display properly on an export of the Work Order Report. MC-13708

ClosedAccruent MC v2023.12 Release Notes

We're delivering this automatic upgrade on November 15, 2023, with the following highlights:

  • Service Requester – Configure the Service Requester to let people add a failure classification to their requests, helping them indicate the reported problem more accurately so you can fix it quicker.

  • Service request status – Help people see the status of a service request they've submitted with the ability to search by work order number in the Service Requester.

  • Preventive maintenance – Set a default procedure for new PM records to automate the repetitive workflow of creating a new procedure for a new PM record

Add failure classification to service requests

MC-14173, MC-14164

You can now configure the Service Requester to include a failure classification. Failure Class selection determines which predefined asset problems people can add to their requests, allowing you to use your asset failure analysis processes to address the service request more efficiently.

Search for service requests by number

MC-13956

People can now search for service requests by their work order number on the Service Requester Status page, making it easier to find the status of a particular service request they've submitted.

Note that searches can only return exact work order number matches and they only appear if the user has access to view the request. Also, searching by work order number functions independently of any filters set on the Status page.

Configure default procedure for PMs

MC-14134

You can now select a procedure to add to new preventive maintenance records by default if no other procedure is associated with them. This default procedure populates to PMs automatically, removing the need to create a new procedure from scratch.

Improvements and issues fixed

Component Summary Reference #
Assets Preferences for refreshing the asset tree upon updating or creating an asset are now honored as expected. MC-14028
Global Search, Translations Global search results now display with appropriately translated module names. MC-12731
Grid View The Grid view now appropriately saves the addition and removal of columns from a user view as intended, retaining their column changes when they next access the module. MC-14288
Labor, Preventive Maintenance Removing assigned labor on a master group PM removes only the selected labor (and no others) as intended. MC-14283

Meridian Integration

Cloned assets no longer inherit Meridian document associations.

MC-14325

Order Parts The Order Parts feature now accurately populates the account field from the vendor selected onto the purchase order.

MC-14397

MC-14099

Purchase Orders Attaching a document to a purchase order with both Append to emailed PO and Append to printed PO enabled now works as intended, attaching to emailed and printed purchase orders and not duplicating attachments. MC-1551
Translations We made general improvements to translations and translation processes, improving user experience for non-English language users.

MC-13951

MC-13997

MC-13952

Work Order Tasks

Associated tracked tasks now display before confirming a task deletion, allowing you to review the dependent tracked tasks first.

MC-13984

ClosedAccruent MC v2023.11 Release Notes

We're delivering this automatic upgrade on October 18, 2023, with the following highlights:

  • Work orders – Easily configure and capture work order lists by exporting data directly from the Grid view

  • SSO – Automatically update labor info when a member signs into MC using SSO, keeping people data consistent across all your MC services

Export work order data from the Grid view

MC-13714

You can now export work order data to Excel or CSV directly from the Grid view. Grid's versatility, combined with this export capability, offers an easy way to create work orders lists and capture the data for all uses of Excel and CSV.

Match labor info to member signing in with SSO

MC-14158

When we update the MC login page in the near future, you can automatically update labor information in an instance of Maintenance Connection to match the identity provider for your single-sign on (SSO) solution. When a member signs in using SSO, their member name and email address in MC are updated to match that information in the identity provider. If you have configured labor records to update to match names and emails in the corresponding member record, labor names and emails automatically update when the user signs in with SSO.

If a member is associated with labor records in multiple instances of MC, labor updates (if enabled) only occur in the instance they have directly signed into.

Improvements and issues fixed

Component Summary Reference #

Documents

The system now records the person uploading a document to a record in the application. Use Maintenance Connection's reporting capability to capture this information for compliance and audit history.

MC-13343

Failure Classifications Updating a failure classification no longer requires entering risk tab data when using the alternate classification healthcare form. MC-13610
Failures, Procedures Associating a procedure with problem code no longer converts the procedure ID value to the procedure name upon population. MC-13378
Grid View The Grid view now correctly retains its settings when you click somewhere in the list or on another record. MC-13462
Labor, Work Orders The labor name, not the labor ID, now populates as intended when you select a labor resource from the lookup for actual or estimated work order costs. MC-11087
Module Lists The vertical divider between the List and the WorkCenter now stays in the position you've dragged it to the next time you sign in to the application. MC-13659
Preventive Maintenance Setting the next scheduled date for PM service on an asset now updates the next procedure interval as intended. MC-13890
Purchase Orders, Documents Appending purchase order documents now works as intended regardless of whether there are line items on the purchase order. MC-13348
Reporter, Documents You can now select a single document from the document criteria without issue. MC-13370
Reporter, Exports Exporting reports to PDF now correctly displays charts on the reports. MC-13991
Training Line breaks in Training module comments no longer show as /n. MC-13983
Translations, GraphQL We improved translations into non-English languages for items related to GraphQL.

MC-12969

MC-12971

MC-12972

MC-14027

UDF Dates You can now search user-defined (UDF) date fields by date in the List view (with Grid view turned off). MC-13510
Work Orders You can now call for work order metrics with a database job as intended. MC-14314

ClosedAccruent MC v2023.10 Release Notes

We're delivering this automatic upgrade on September 27, 2023.

In this quality-of-life release we made three minor improvements, fixed five issues, and worked on major upcoming features.

Improvements and issues fixed

Component Summary Reference #
Accessibility, Service Requester We updated screen reader text to more accurately convey how visually-impaired users should interact with Service Requester elements, such as accurately indicating required fields for submitting a service request. MC-13342
Attachments, Purchase Orders Clearing check boxes for options to link or append attachments to a purchase order now works as intended, preventing linked or appended attachments as configured. MC-3433
Failure Analysis Problem codes now properly filter by failure class when adding them to (or editing them in) a work order. MC-13217
Grid View

We made two new columns–Asset ID and Asset Name–available in the Grid view in the Work Orders module. Add these columns to make it easier to sort and filter by assets being serviced.

MC-13369
Inventory All user-defined field (UDF) values now carry over when you clone an inventory item, as intended. MC-13218
Module Lookups You can now search and then single-click items in succession as intended to add them to a record from module lookups. MC-13360
Translation, Work Order Statement For those using the Translation Manager or other translation services, we translated headers and labels on the Work Order report and Work Order Statement into non-English languages on the report. Keep in mind that, if you have a customized these reports, they may only be partially translated.

MC-13725

MC-13468

Type-Ahead Type-ahead fields now search for matches in both name and ID fields, giving you more assurance that all records matching your currently-type value appear for selection. MC-12973

ClosedAccruent MC v2023.9 Release Notes

We're delivering this automatic upgrade on August 30, 2023.

In this quality-of-life release we made two minor improvements, fixed five issues, and worked on major upcoming features.

Improvements and issues fixed

Component Summary Reference #
Grid View Columns now remain in their position after you have moved them in a module list using the Grid view. Previously, after leaving the module and returning, the columns reverted back to their default position. MC-12916
Order Parts The Order Parts tool no longer creates duplicate purchase orders without line items. MC-13487
Preventive Maintenance Assets The header row on the PM Assets page now functions as intended and no longer has data appearing behind or above it when you scroll down. MC-12741
Preventive Maintenance Tasks Turning on Require meter reading value on WO task now requires entering a meter reading to complete the task, as intended. Previously, the selected check box would be cleared after saving the PM. MC-13185
Rules Manager, Emails

Rules Manager emails triggered by a work order task failure now include asset information (such as asset name and ID) configured to display in the email body, as intended.

Rules Manager emails that include labor resource names no longer display code for spaces and line breaks.

MC-13009

MC-9577

Rules Manager, Preferences We created two new preferences that let you configure the sender's name and email address for emails generated from the Rules Manager. This gives you the ability to send these emails from your own domain rather than the MC Agent, reducing the risk of the emails going to the receiver's spam folder. MC-12925
Work Order History, Translations Work order downtime shutdown and Back in service dates no longer change date formats in translation to non-English languages, ensuring the dates display as configured in localization preferences. MC-12735

Closed Accruent MC v2023.8 Release Notes

We're delivering this automatic upgrade on July 26, 2023, with the following highlights:

  • Meridian integration – View and annotate Meridian documents directly in MC, dramatically reducing time spent navigating between the two applications

  • External documents – New versioning and snapshotting immediately links the latest version of engineering documents to your assets and removes the hassle of connecting proper document versions with work orders

  • Accruent Observe integration – Combine the Accruent Observe IOT solution directly into the CMMS work-flow, ensuring first-time fixes and providing more technician visibility into asset sensor data

  • Work order reason translation – Default work order reasons now translate into non-English languages, ensuring the auto-generated reason is legible to technicians

  • Work order links in email – Technicians gain direct access to work orders they are assigned to via email notifications

View and annotate Meridian documents directly in MC

MC-10297

You can now view and annotate documents sourced in Meridian directly in applicable Attach pages, rather than having to navigate and sign in to Meridian to do so. To remove risk of document disagreement, we also disabled updating Meridian asset associations in MC to maintain Meridian as the single source of truth for all documents it sources. This keeps MC and Meridian in sync and ensures proper document versioning.

Reach out to your account executive for more information.

External document versioning and snapshotting

MC-10297

The Meridian integration with Maintenance Connection now supports document versioning and snapshotting, ensuring work order compliance with the appropriate binding documentation. These features apply to all externally-sourced documents in MC.

Accruent Observe integration market release

MC-11121, MC-10667, MC-11096

The integration with Accruent Observe is now available for purchase! The integration automatically creates work orders in Maintenance Connection to address alarms and flagged conditions in asset sensor data received from Accruent Observe. The asset sensor data also verifies whether work has been completed, allowing or preventing work order closure based on the data. You can also view the asset sensor data from Observe directly in Maintenance Connection in work orders created via the integration.

Reach out to your account executive to learn more about using this integration.

Translate default work order reasons

MC-12589

We created a new preference to translate default, auto-generated work order reasons into non-English languages. Default work order reasons generated for follow up work orders and meter readings outside of the acceptable range translate into the selected language on the work order.

Include link in emailed work order assignments

MC-12613

You can now include a link to a work order in emails sent via the Rules Manager, giving direct work order access to technicians who are notified via email of a work order assignment.

Improvements and issues fixed

Component Summary Reference #
Asset Tree Copy/pasting or dragging/dropping assets to a new parent appropriately moves them in a timely manner. MC-12750
Batch Update Someone with batch update rights can now deny work orders of any status using Batch Update, even if they don't have the separate right to approve or reject work orders. MC-12777
Documents We added an editable Document version for all documents sourced in Maintenance Connection, ensuring proper compliance to binding aspects of the document by keeping them unchanged in relation to a work order to which they've been associated. Document version is not editable for externally-sourced documents. MC-12592
Inventory You can now update the date filter to view transaction history without issue. Previously, those without permission to edit inventory could not update the date filter. MC-12728
Order Parts Default values now auto-populate for purchase orders created via Order Parts as intended. MC-12727
Purchase Orders Manually typed information on a purchase order line item, line breaks display as intended and remain there after leaving the field. MC-12598
Translations, Preventive Maintenance PM text (such a frequency, last work order, and asset not in service) now translates as intended into non-English languages. MC-12740
Work Order Emails The work order reason no longer includes additional characters when work order emails are sent via the Rules Manager. MC-12724
Work Orders, MC Express When searching for labor resources for a work order, results display appropriately and no longer jump around and change. MC-12862

ClosedAccruent MC v2023.7 Release Notes

We're delivering this automatic upgrade on June 28, 2023, with the following highlights:

  • We upgraded to Central Authentication v3 (CAV3) for a more secure login process.

  • The upcoming Audit History Manager lets you choose which modules should track audit history, streamlining your compliance processes.

  • Other improvements and bug fixes

Login page updates

We are updating to Central Authentication v3 (CAV3) as a security enhancement, with the following changes:

  • We are splitting out the MC Express login page (express.maintenanceconnection.com) from the Main Application (MRO) login page (app.maintenanceconnection.com).

  • The old URL automatically redirects to the new one, but please update bookmarks to the new URLs.

Coming soon: Audit History Manager

As an administrator, the upcoming Audit History Manager lets you manage which modules track audit history, giving you more control over auditing for compliance purposes. We are also adding an access group right to determine access to the tool.

Improvements and issues fixed

Component Summary
API, Inventory

The PartDocuments API now works the same way as the Parts APIs and returns a total value indicating the number of records available in the table.

External Documents

You can no longer remove externally sourced documents (such as those sourced in Meridian via the MC-Meridian integration). Previously, removing documents in bulk via the Expanded List view allowed you to remove externally sourced documents.

Grid View, Preferences

You can now only enable/disable the Grid view in user preferences, not in repair center preferences. Searching "grid" when setting preferences for a repair center no longer returns any results.

Inventory, Bins

Stockroom parts no longer accept a single space for the Bin value, ensuring that all stockroom parts are in a bin.

Preventive Maintenance

Automatically adding assets to PM using asset defaults now properly associates the assets with the proper repair center, rather than always using the default repair center.

Purchase Order Approvals

Those without permission to approve work orders can no longer work around the access right by changing the purchase order sub-status.

Purchase Orders List, Grid View

You can now search by requester in the Purchase Orders List using the Grid view.

Rules Manager, Email Notifications

Rules set up to email recipients about a purchase order rejection now work as intended and no longer trigger a looping process in which emails are sent repeatedly.

Work Orders, Labor Costs

Bulk closing work orders in the Expanded List view now honors the preference to required actual labor costs, preventing closure if that value is not present.

ClosedMC v2023.6 Release Notes - May 31, 2023

MC v2023.6 is being delivered as an automatic upgrade to cloud hosted customers on May 31, 2023.

Here’s what’s changed:

  • Grid view updates

  • Other improvements and bug fixes

Improvements and issues fixed

Component Summary
Accruent Observe Integration, MC Express

You can now view Observe telemetry data by tapping View alarm data in MC Express.

Grid View, Labor

You can now filter by active and inactive labor resources in the Grid view.

Grid View, UDFs

User-defined fields (UDFs) now appear as columns in the Grid view with their user-defined labels, rather than UDF 1, UDF 2, and so on.

Purchase Orders, Currency

The Order Parts feature now populates purchase orders with the proper vendor currency.

ClosedMC v2023.5 Release Notes - May 3, 2023

MC v2023.5 is being delivered as an automatic upgrade to cloud hosted customers on May 3, 2023.

Here’s what’s changed:

  • Search by yes/no value in Grid view

  • Updated messaging in alerts

  • New access group rights for purchase order sub-status

  • Other improvements and bug fixes

Search by yes/no value in Grid view

You can now search by a yes or no value in boolean fields (such as Warranty? and Shutdown required?) in the Grid view. For example, in the Work Orders Grid view, you can display all the work order assets that are under warranty.

Updated messaging in alerts

We followed up the new look and feel for alerts by updating the messaging in them. Messages are now simpler, provide helpful instruction where applicable, and align with current industry best practices for alert messages.

New access group rights for purchase order sub-status

Permission to view and edit a purchase order sub-status is now determined by access group rights at Access Groups > Rights > Purchase Order Module > Fields. The six new rights are enabled by default.

Improvements and issues fixed

Component Summary
External Documents

We created a GraphQL script that takes a snapshot of a third-party work order document upon either work order creation or issue. This ensures documents remain unchanged in relation to a work order once they are associated with it, for compliance purposes. Reach out to your Account Executive for more information.

This is part of our development of a new system preference to configure version snapshotting in the user interface, and is especially applicable to future Meridian integration enhancements.

Grid View We removed the Group by option in the Grid view because the feature was not applicable to Maintenance Connection's interface.
Task Images You can now upload .jpeg (in addition to .jpg) files as work order task images.
Inventory, Procedures Inventory > Locations and Procedures > Tasks now have frozen column headers when you scroll down the list of records.
Meridian Integration As part of further development of the Meridian integration with Maintenance Connection (being released later this year), Meridian documents will no longer append to printed or emailed work orders. Previously, since accessing Meridian documents requires you to sign in, printed or emailed work orders would unhelpfully display a picture of the Meridian sign in screen.
Rest API You can now GET, PUT, and POST external interfaces (ExternalInterfaceID and ExternalInterfaceName) through Rest API. This is part of future development allowing you to create connectors with external systems using the API, such as creating a work order in MC with data from an external system.
Work Order Groups Updating the master work order now updates child work orders as well, regardless of their status. Previously, you could not roll child work orders backwards in status (from completed to issued, for example) by updating the master work order.

ClosedMC v2023.4 Release Notes - April 5, 2023

MC v2023.4 is being delivered as an automatic upgrade to cloud hosted customers on April 5, 2023.

Here’s what’s changed:

  • Accruent Observe integration

  • Other improvements and bug fixes

Accruent Observe integration

The integration with Accruent Observe automatically creates work orders in Maintenance Connection to address alarms and flagged conditions in telemetry data received from Accruent Observe. The telemetry data also verifies whether work has been completed, allowing or preventing work order closure based on the data. You can also view the telemetry data from Observe directly in Maintenance Connection in work orders created via the integration.

Reach out to your Account Executive to learn more about using this integration. And look for more information coming soon with the market release.

Improvements and issues fixed

Component Summary
Accruent Observe Integration, MC Express We added Accruent Observe integration functionality for preventing or warning work order closure due to an open alarm to MC Express.
Documents, GraphQL

You can now update the following document data using GraphQL:

  • Document Version - new column

  • Document UUID - new column

  • Document URL - existing column

  • Document Name - existing column

  • Location Type (external link) - existing column

  • External system indicator (where the document originated) - existing column

These updates are especially useful for those using the Meridian integration.

Inventory, Vendor Tax Rate The vendor Tax Rate for a part now remains as entered instead of rounding up.
Work Orders Creating two work orders in succession no longer results in the second work order using the address for the asset defined in the first work order.

ClosedMC v2023.3 Release Notes - March 8, 2023

MC v2023.3 is being delivered as an automatic upgrade to cloud hosted customers on March 8, 2023.

Here’s what’s changed:

  • Accruent Observe integration

  • New look and feel for alerts

  • Coming soon: Work order e-signatures

  • Other improvements and bug fixes

Accruent Observe integration

The integration with Accruent Observe automatically creates work orders in Maintenance Connection to address alarms and flagged conditions in telemetry data. The telemetry data also verifies whether work has been completed, allowing or preventing work order closure based on the data. You can also view the telemetry data from Observe directly in Maintenance Connection in work orders created via the integration.

New look and feel for alerts

We updated alert notifications to give them a more modern look and feel. The primary messaging in alerts has not changed.

Coming soon: Work order e-signatures

For 21 CFR Part 11 compliance, Maintenance Connection will support e-signatures on work orders to authenticate status changes.

As part of this development, we enabled work order history to show e-signatures for the work order.

Improvements and issues fixed

Component Summary
MC Express Overtime labor hour entries are now calculated correctly in MC Express.
Purchase Orders, Grid View You can now add all the columns from the legacy Purchase Orders module list view to the grid view for the module.
Work Order Authorization Changing work order authorization on a procedure now properly updates approval requirements for open work orders using the procedure.

ClosedMC v2023.2 Release Notes - February 8, 2023

MC v2023.2 is being delivered as an automatic upgrade to cloud hosted customers on February 8, 2023.

Here’s what’s changed:

  • Drag and drop from grid view

  • Manage automatic translations in the Translation Manager

  • Other improvements and bug fixes

Should you encounter performance issues after the upgrade, clear your browser cache prior to contacting MC Support (mcsupport@accruent.com). Instructions for clearing your browser cache in Chrome and Microsoft Edge can be found in our Performance Troubleshooting Guide – Browser Issues article.

Drag and drop from grid view

To match functionality in the legacy list view, you can now drag and drop records (primarily ID values) from the grid view List pane into the WorkCenter to populate fields. For example, you can drag and drop a project from the Projects list onto a work order record in the WorkCenter to populate the Project field.

Manage automatic translations in the Translation Manager

The new Translation Manager added in MC v2023.1 now lets you allow/disallow the system to automatically translate values for specific languages and areas in the application on its regular sync.

This feature within the Translation Manger is available for purchase. Reach out to your account executive to learn more.

See the Translation Manager topic for more.

Improvements and issues fixed

Component Summary
Assets, Paste Special The Paste Special feature now correctly uses the repair center of choice in the new asset, rather than using the repair center from the copied asset.
Forms Manager, Failure Classifications You can now hide/show, require, and edit the Failure Class field on work order records from the Forms Manager.
Grid View The context menu and right-click menu in the grid view now disappear when you move your cursor away from them. This keeps the menus from blocking your view when you do not make a selection from them.
Grid View, Work Orders You can now add the Supervisor column to the Work Orders list in the grid view.
Images You can now attach images with periods in their file name to records without issue.
Labor Calendars, Work Manager Labor calendars on the Work Manager no longer show hours from inactive labor records.
Legacy List View Work order priority icons now display as intended in the legacy list view.
New Member Passwords We added new messaging for when a new user’s password choice during the sign-up process does not meet complexity requirements. They are now prompted to enter a new password rather than being navigated to a generic error page.
Part Checkout You can now use a plus sign (+) in the Part ID in the Part Checkout tool without issue.
Parts Lookup The Search field and filters now work as expected with the new look and feel of the Parts module lookup.
Rotating Parts Parts > Locations > Rotating Assets now displays all stock room records as intended when you set the Repair Center filter to All.
Type-Ahead Fields Type-ahead fields now display matching names and IDs rather than just IDs, making it easier for you to locate records with the type-ahead feature.
Work Order History You can now use line breaks in work order history comments without HTML code appearing in the saved comment.
Work Order Parts Parts are now properly set to Reserved in their stock room when estimated parts are issued upon work order assignment.

ClosedMC v2023.1 Release Notes - January 11, 2023

MC v2023.1 is being delivered as an automatic upgrade to cloud hosted customers on January 11, 2023.

Here’s what’s changed:

  • Introducing the Translation Manager

  • Translation of user-entry data

  • Right-click menu in grid view

  • Bug fixes

Should you encounter performance issues after the upgrade, clear your browser cache prior to contacting MC Support (mcsupport@accruent.com). Instructions for clearing your browser cache in Chrome and Microsoft Edge can be found in our Performance Troubleshooting Guide – Browser Issues article.

Introducing the Translation Manager

The new Translation Manager tool (available in the Tools > System menu) lets you manage translations of global labels and user-entry data across your instance of Maintenance Connection. You can edit translations directly in the tool. In the next release, MC v2023.2, you will also be able to allow/disallow the system to automatically translate values on its regular sync.

See the Translation Manager topic for more.

Translation of user-entry data

We improved the user experience for non-English users by translating user-entry text in the Work Orders and Assets modules, such as non-English selections for lookup tables and module lookups.

Note that codes for lookup tables have not been translated, but the user-entry values that correspond to them have.

Right-click menu in grid view

To match functionality in the legacy list view and module lookups, we added the right-click option for the grid view, allowing you to open a menu when you right click on a record in a module list or module lookup.

Improvements and issues fixed

Component Summary
MC Express, Work Orders You can now create a work order in MC Express without the system automatically selecting check boxes (like Warranty and Attachments) in error.
MC Express, Work Order All technicians with access to MC Express can now create work orders without issue. Previously, a Failures access group right was erroneously restricting some technicians from creating work orders.
Rules Manager You can now successfully save changes made with the style editor in the Rules Manager without receiving an error message.
Technician Work Center The New button now works as intended in the Technician Work Center, allowing you to create a new record within applicable modules.
Work Order Report You can now successfully export the Work Order Report to PDF without any work order tasks being cut off the bottom of the page.